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FirstService Residential

Engaged employer

Amazing Company w/best benefits package ever - Customer Service Representative (CSR) FirstService Residential Employee Review

5.0
Dec 13, 2022
Recommend
CEO approval
Business outlook

Pros

This company has the most amazing benefits. PTO is 2 paid weeks a year (80 hours total) in 12 months time frame, medical dental and vision are all given once you hit 90 days as well as the option for life insurance, short & long term disability, 401k with 6% match (I am not 100% sure on the percentage), legal assistance provided at no cost to employee, employee assistance program to help when a disaster happens or you are displaced from your home due to a tragedy such as fire, flood, or hurricane, they will provide monetary funds, hotel, transportation, and most of all the people that work in management are simply amazing. I cannot ask for a better manager to work for. Also I work from home. That is the best part I suppose.

Cons

I cannot think of anything to say for this box.

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FirstService Residential Response
3y
It is gratifying to hear about positive experiences from our associates! We truly appreciate the time you took to give us this feedback and value you as a member of our team. Our values are the foundation that guides us, and we will strive for you to continue to experience these throughout your employment. Take Care! Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

At the time, I was working overnight at a condominium, and the quiet environment gave me the opportunity to focus on my schoolwork since there was very little activity throughout the building. The team I worked with was incredible, they made me feel like I was part of a family, which made the job even more enjoyable and rewarding.

Cons

Working the graveyard shift can significantly affect a person's sleep schedule and overall sleep quality.

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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