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FirstService Residential

Engaged employer

No work life balance- don’t waste your time - Portfolio Manager FirstService Residential Employee Review

1.0
Oct 11, 2022
Recommend
CEO approval
Business outlook

Pros

You get to meet a lot of wonderful people while working with the boards, vendors, and coworkers. No day is the same so that can be exciting.

Cons

The work load is overwhelming for new and experienced managers. There is no support so you have to do almost everything yourself as the manager. You never get true time off because you are are on call 24/7 - the ‘on call’ phone system is a joke. Management doesn’t care to make changes to improve the work environment for their employees and expects monthly chats about being a supportive family to suffice.

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FirstService Residential Response
3y
We hope that every associate has a positive experience with FirstService Residential but realize that there are circumstances where this may not happen. We apologize that your experience didn’t reflect the positive culture of family to which we strive. Thank you for your feedback, as the only way we can improve is to hear honest comments from our associates. Take Care. Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

At the time, I was working overnight at a condominium, and the quiet environment gave me the opportunity to focus on my schoolwork since there was very little activity throughout the building. The team I worked with was incredible, they made me feel like I was part of a family, which made the job even more enjoyable and rewarding.

Cons

Working the graveyard shift can significantly affect a person's sleep schedule and overall sleep quality.

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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