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FirstService Residential

Engaged employer

Property site - Anonymous employee FirstService Residential Employee Review

1.0
Jun 1, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company seems to be able to provide steady work for a large number of people, despite the inefficiency and incompetence of its corporate managers

Cons

Other than providing an apparently steady job, this management company functions poorly. Incompetence throughout the middle management seriously undermines the very good work done by employees on the "front lines" Upper and middle management seem to believe that by creating hollow "feedback mechanisms" and by overloading the actual working staff with "corporate mission" tasks and "daily check-ins", the company will actually provide better services. Payroll, HR, benefits, and middle management are inept. Complete inefficiency and incompetence across the board. The pay for the front lines staff is poor.

Explore other reviews about FirstService Residential

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Not many , sometimes the issues are not with the company itself but the property

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FirstService Residential Response
1w
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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