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FirstService Residential

Engaged employer

Not the best/weak management - Concierge FirstService Residential Employee Review

2.0
Jan 28, 2021
Recommend
CEO approval
Business outlook

Pros

- Flexible schedule -Pleasant property to work at with locked entrances and security - Nice extras from time to time - Friendly residents

Cons

- Sense of disconnection between management and employees. - Management will talk trash behind your back for the most trivial issues instead of communicating properly to solve the issues - Employees are blocked from IMPORTANT information (e.g. My coworkers getting tested positive for Covid and my managers keeping the information to themselves) - Managers are basically control freaks - Big corporate company but if you are not a Manager you kind of feel left out. Around 25 employees in total, so very small team on property. -MARKSMAN SECURITY is a probably the worst security company - The pay is honestly below average and any prospect of a raise was always shut down by management by saying they never had money - Any extra tip money or incentive given to us by residents was sometimes kept/distributed unequally by the management team

Explore other reviews about FirstService Residential

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere, friendly coworkers. I like working this position, it pays well and the work is reasonable.

Cons

I can not think of any, i’m very optimistic so it is hard for me to find something wrong.

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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