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FirstService Residential

Engaged employer

Financial Analyst - Financial Analyst FirstService Residential Employee Review

2.0
Feb 21, 2017
Recommend
CEO approval
Business outlook

Pros

If you ask, you will get help (although with an attitude as if you are incompetent). You will learn to work in a fast paced demanding environment. Co-workers are friendly, young atmosphere that tends to be immature.

Cons

If you are not liked, you will not succeed. Advancement in career is not based on performance, but on how popular you are. If you are good at what you do, you are pigeonholed into staying in that position forever. Raises and bonuses are unheard of, FSR is not willing to pay the Financial Management Team what they deserve so there is low morale, everyone is generally unhappy. Since the financials are not regulated, there are no internal controls and you will not get good accounting experience here. The managers do not have their CPA or any real qualifications so there is not much to learn - accounting wise. Turnover is so high and no one takes the job seriously, just a pit-stop in their career. They will hire anyone with a pulse, so if you are desperate you will get hired but will be worked to the bone. Also, managers/employees will go into the Director's office to complain/gossip about other employees for hours on end (no exaggeration). It is so abnormal and strange and quite disturbing. Also will gossip with HR, makes the environment very uncomfortable.

Explore other reviews about FirstService Residential

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Very positive and friendly atmosphere. Everyone in the support departments is very helpful

Cons

Its a little far from my house, but I like the atmosphere

4.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
5d
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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