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FirstService Residential

Engaged employer

Great Team and Positive Environment at Local Level - Director FirstService Residential Employee Review

3.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

FirstService Residential provides strong exposure to the property management and HOA/condominium industry, offering hands-on experience across accounting, operations, and client-facing responsibilities. The San Antonio portfolio includes a variety of communities, which helps employees develop a broad understanding of association accounting, budgeting, reserve management, and owner relations. The team environment can be collaborative, and employees who are proactive and detail-oriented have opportunities to build practical skills and take ownership of their work. The role is especially valuable for those looking to deepen their experience in community association management and real estate accounting.

Cons

Workload can be heavy at times, particularly during budget season, month-end close, and periods with staffing constraints. Processes and expectations may vary by community, which can create inefficiencies and added pressure. Communication between departments and consistency in procedures could be improved, and career advancement opportunities may not always be clearly defined. Work–life balance can fluctuate depending on portfolio size and reporting deadlines

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FirstService Residential Response
3w
Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. - Emily, Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere, friendly coworkers. I like working this position, it pays well and the work is reasonable.

Cons

I can not think of any, i’m very optimistic so it is hard for me to find something wrong.

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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