Not great. - Customer Service Representative FirstEnergy Employee Review

1.0
Jul 28, 2024
Recommend
CEO approval
Business outlook

Pros

They have plenty of employee parking

Cons

Incompetent management, stressful work environment, pay isnt great for the garbage you have to deal with from managers. You walk in the building and can immediately feel the gross vibe of that hell hole.

Explore other reviews about FirstEnergy

5.0
Dec 3, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Cons

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Not much anymore - was once a solid company

Cons

Terribly managed since Tierney and his cronies took the helm

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