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      First Step

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      First Step reviews

      Great Kids, Terrible Pay, Toxic Culture - Direct Support Professional (DSP) First Step Employee Review

      2.0
      Aug 27, 2025
      Direct support professional (dsp)
      Recommend
      CEO approval
      Business outlook

      Pros

      The kids are amazing and you really can make a difference in their lives. Some coworkers genuinely care and try to help each other.

      Cons

      The pay is far too low for the demands of the job. Ratios for children with developmental delays are the same as facilities with kids without delays, which makes it impossible to give proper care. Management thrives on gossip and plays favorites.

      Explore other reviews about First Step

      5.0
      Mar 4, 2023
      Clinician
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved my co workers and sense of helping our community.

      Cons

      Management could use improvement on scheduling.

      3.0
      Jun 2, 2024
      Professional trainer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great way to network Learn a lot about the community and its needs Work along with several other non profits Flexible work time

      Cons

      Low pay High turnover rate

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