PLEASE DO NOT BE FOOLED! - Anonymous employee First Insight (Pennsylvania) Employee Review

Strong solution! Relevant to industry needs. Strong value prop. Great team of people!

Not a con - but there is a lot to learn as this solution can support our customers is a number of ways and there are nuances to best practices for individual customers.

Great people, supportive team members.

The founder and CEO creates a toxic atmosphere. He leads by fear. He’ll look you in the eye and publicly tell you that you’re worthless. He regularly tells staff he’s better than anyone at everything they’ll ever do. Even without a reason, he can spiral into a rage, getting angrier and angrier. “No one is as good as I am, I work harder and better than everyone, there has never been anyone quite like me.” The whole company has to endure his rants about the state of the world. It’s small-town America thinking with zero grasp of the wider world. The work environment is horrible. There’s no positivity or encouragement (unless you find fear inspiring), and you don’t get a bonus even if you hit your targets. They regularly fire people, sales reps often don’t get the commissions they’re owed, and the CSM team is overworked. People quit frequently without another job lined up. Health insurance is awful, and taking vacation days is seen as a weakness. All learning and development is self-driven, with no budget. There’s no real HR department—HR is run by the CEO’s , family of the founder, so nothing is confidential