Pros
I joined First Factory as a Junior Web Developer and gained valuable early-career experience within a well-organized and professionally managed environment. The company fully complies with Costa Rican labor regulations, including paid vacation and CCSS coverage, providing important employment security. Performance evaluations are conducted every six months for the first two years, establishing a consistent feedback process that supports accountability and continuous improvement. The benefits package reflects a clear investment in employee well-being and development. In addition to private health and dental insurance, employees receive a $500 annual education allowance to support ongoing professional growth. Developers are equipped with high-quality tools, including a MacBook Pro, a 27” ultra-wide monitor, and a professional headset. The organization also promotes a positive workplace culture through team-building initiatives and personal recognition, such as birthday acknowledgments and an additional day off. Overall, First Factory provides structured processes, solid benefits, and a supportive environment for software professionals.
Cons
As with many nearshore companies, employment stability is closely tied to client contracts and broader market conditions. When a client engagement ends due to external business or geopolitical factors, reassignment depends on current demand and available openings. In my case, after my client ended their relationship with the company due to international uncertainty, I was placed on the bench while efforts were made to find a new assignment. Although the company attempted to secure another client match, no suitable opportunity became available at that time, which ultimately led to my layoff.