1.0
Oct 22, 2015
Former employee, more than 1 year
Marietta, GA
Recommend
CEO approval
Business outlook
Pros
Real team work atmosphere, great folks to work with at the non-management level. Management encouraged account management/CSR's to work with production, listen to feedback and work together to fix issues (Especially during the transition over to PACE).
Cons
Management got in its own way and wouldn't follow its own advice. Instead of listening to their employees about ways to increase business and customer spending, they continuously refused to listen to account managers who had day-in-day out contact with the customers. They refused to listen to production regarding equipment upgrades to better service customers. Ultimately, alienating employees and customers (the ones Management deemed unimportant).