exciting things ahead - Operations Leader First Employee Review

5.0
May 7, 2024
Recommend
CEO approval
Business outlook

Pros

Everyone on the team is a true believer in the product and in the mission of the company. This fosters an environment of trust, collaboration, and innovation. World class Founder + CEO with a dynamic leadership style who has built a team of experts. Industry-defining investors. Impressive benefits package - better than some Fortune 500s which is almost unheard of for a company of this size. Overall, if you want to work for a startup, this is a great place to land. There’s a lot of momentum and exciting things happening.

Cons

This could just as easily be a pro, but this isn’t a place for someone who doesn’t enjoy wearing many hats or is uncomfortable navigating uncharted waters.

avatar
First Response
2y
Hey Firstmate! Thank you for the glowing review about your experience at First. We are lucky to have team members like you leading our operations and customer concierge team with such energy, passion, and enthusiasm. You rock and we are lucky to have our on our First team.

Explore other reviews about First

5.0
Jul 23, 2025
Recommend
CEO approval
Business outlook

Pros

This is an amazing place to work! The company's leadership uses their high EQ skills to foster a collaborative culture where every team member’s perspective is heard and valued. I had the opportunity to take on real work here and felt truly appreciated by the team. Team members were very easy to work with and took extra time to explain unfamiliar concepts. The product is cutting-edge technology for an industry highly susceptible to disruption, and the team is always at the forefront of handling any potential obstacles or capitalizing on opportunities for growth. First encourages employees to engage with business areas outside their typical workflow, allowing everyone to have an active role in the company's growth. The company strikes a great balance between providing exciting, motivating work and respecting employees' flexibility needs. This strong woman-founded and women-led company is a great place for anyone working in tech, legal tech, or beyond!

Cons

Things can move fast at a start-up; however, First navigates these waters smoothly.

5.0
May 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative, smart, and fast-paced team. We discuss and make decisions quickly and actively solicit feedback from our customers, which is very different than my prior tech company work experiences. Grateful for the flexibility on our hybrid team and focus on getting better and making new things every day. It is awesome to work with people at different stages in their career including other parents of young kids.

Cons

Our team is small and nimble, with everyone jumping in to support our continued growth. This intensity may not be the right fit for everyone.

See reviews by: Helpful|Rating|Date|All