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      First Command Financial Services

      Engaged employer

      First Command Financial Services reviews

      Benefits, Balance and Board Games - Sr Instructional Designer First Command Financial Services Employee Review

      5.0
      Oct 30, 2024
      Sr instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      First Command has all the benefits! I love having a free financial advisor -- we probably wouldn't have sought these services otherwise. The ESOP is going to make a huge difference for me and my husband -- we wouldn't have enough to retire otherwise! The culture here is great -- not at all toxic. In my department there is a respect for work-life balance and I'm not micromanaged. There's trust, and autonomy as a result. The campus clubs are great too! Board Together, the board game club, is what I look forward to every Wednesday! Every month there are a handful of fun events that help keep work morale up and positive attitudes, including multicultural functions. There's a concierge to buy lunch on site and plenty of spaces to meet or relax. Oh, and did I mention the free gym?! So much to enjoy at First Command.

      Cons

      The company recently changed from a hybrid schedule of 2 days in office to 3 days in office. It's disappointing and creates a fear that remote work will be eliminated all together in the future.

      avatar
      First Command Financial Services Response
      1y
      Thank you for taking the time to leave your thoughtful review of First Command. You mentioned several benefits available to qualified Home Office employees and we are thrilled to hear that you are maximizing them. As an employee-owned company, a valuable benefit we offer is an Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Additionally, Home Office employees are encouraged to engage with one of our fully licensed and registered Advisors to create personalized financial plans that work for them. Campus life wouldn't be the same without our clubs and the on-site wellness center and gym. We appreciate you taking the time to share your feedback and advice to management. We will be sharing this with our executive staff.

      Explore other reviews about First Command Financial Services

      5.0
      May 18, 2026
      Communications manager
      Recommend
      CEO approval
      Business outlook

      Pros

      True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

      Cons

      Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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      First Command Financial Services Response
      1mo
      Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
      4.0
      Jun 23, 2026
      National branch advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

      Cons

      Pay is low compared to industry averages Some opportunity for promotions, but not many

      avatar
      First Command Financial Services Response
      4d
      Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
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