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First Command Financial Services

Engaged employer

Wonderful Work Environment - Office Manager First Command Financial Services Employee Review

5.0
Feb 24, 2023
Recommend
CEO approval
Business outlook

Pros

- Work/Life Balance - Great co-workers - Satisfaction of assisting clients in reaching their goals - Satisfaction of building a strong field force team

Cons

- Feel as though ACE is being used simply to track metrics, versus providing the service to clients that First Command stands for - Staff shortage at HO (understanding that this is currently being addressed) - Too many different training depts: BPC, Adoption, etc. (gets confusing as who to contact for assistance)

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First Command Financial Services Response
3y
Thank you for sharing some of the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and a part of the First Command family. At First Command, our Advisors and their support staff are committed to helping our Nation’s military families pursue their financial goals. As part of our commitment to our employees and clients, we are dedicated to making continuous investments in our processes, technology and training to enable ongoing business growth and enhance our client experience. We will ensure our leadership is aware of your feedback so we can continue to improve. Thank you for sharing your experience.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

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