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First Command Financial Services

Engaged employer

A Motivated Company Striving for Greatness - Anonymous employee First Command Financial Services Employee Review

5.0
Jun 6, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

With a new CEO at the helm, First Command is taking impressively large strides towards a more sophisticated, mission-driven business model. The global pandemic accelerated both the digital transformation and a new and proven flexible work environment. While both mission and vision are critical, this CEO is brave enough to hold the company's values at the same level of importance by celebrating and fostering diversity, ensuring employee equity and taking an unprecedented stance on social justice. Young, bold and talented visionaries having a voice at the table will continue to enable the evolution of this brand and its ability to meaningfully connect with its core market. I had the great privilege of meeting so many passionate, kind and genuine people at First Command. I made lifelong friends, worked alongside and for inspiring thought leaders and experienced an immense amount of kindness. I am forever grateful.

Cons

- Standardization and key business processes from enterprise to field. - Leaders lacking a business development background.

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First Command Financial Services Response
5y
Thank you for taking the time to share your positive experience with us. At First Command, our leadership is focused on providing our employees with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. We are committed to creating and sustaining a diverse and supportive culture that inspires our employees and makes them feel appreciated and a part of the First Command family. We appreciate your recognition of our recent efforts in the advancement of our technology, as we are committed to making continuous investments in our digital capabilities. The pandemic prompted us to accelerate our efforts and we quickly launched new digital engagement tools to enable ongoing business growth and continued servicing of existing clients. Thank you again for your feedback and for sharing your experience.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Nice people in the office

Cons

Pay is not that great

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