May 2, 2019
First Command Financial Services Response
7yPlease know we appreciate your willingness to share your experiences in a public forum. However, we must respectfully reject the allegations in this posting. First Command Financial Advisors are independent contractors. We seek individuals with internal drive, entrepreneurial mindsets and a desire for professional growth. We provide new Advisors with an extensive training program, as the writer of the above post clearly acknowledged, designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients, and provide quality, face-to-face financial coaching.
We are at all times honest and transparent in our dealings with Advisors. Furthermore, the statement about whole life insurance sales is incorrect. Our approach is not to focus on the sale of any particular type of financial product. Rather, we teach Advisors to coach our clients to become financially disciplined and confident in their pursuit of financial security by addressing the spectrum of financial issues that clients face including risk management (insurance), cash management (banking) and investments to achieve long-term goals including retirement. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry.