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      First Citizens Bank

      Engaged employer

      First Citizens Bank reviews

      Personal Banker - Personal Banker First Citizens Bank Employee Review

      3.0
      Dec 28, 2015
      Personal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      I had great co-workers. The products are very good and the atmosphere is still personal for the customer because of the branch-level employees.

      Cons

      This bank has rapidly become a big bank with its culture. It's extremely "tic-mark" oriented from a sales perspective. The management preaches "do what is right for the customer," but in reality, it's sell products or you're out of a job.

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      5.0
      Jun 9, 2026
      Senior data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good work-life balance. Happy to work here.

      Cons

      Nothing that I have noticed so far.

      2.0
      Jun 12, 2026
      Finance manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

      Cons

      Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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