Sales and Service Representative III - Anonymous employee First Citizens Bank Employee Review

4.0
Nov 25, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The environment is very friendly. First Citizens Bank is very conservative leading to its great success in the banking industry.

Cons

Overall, I believe that employee compensation and benefits could be better. The pay seems fair, so if I had to pick another con it would be better pay.

Explore other reviews about First Citizens Bank

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Definitely a good department for growth

Cons

Schedules are not the best

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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