Great Company, could do with some revamping - Operations Specialist First Citizens Bank Employee Review

4.0
Apr 30, 2024
Recommend
CEO approval
Business outlook

Pros

-government holidays -4 weeks PTO for the year -No weekend work -Fairly solo, not having to interact with coworkers ALL the time -No face to face customers -WFH opportunities

Cons

-some rules/regulations are a bit conservative -need to revamp raises/merits/incorporate bonus'

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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