Credit Resolution - Credit Resolution Specialist First Citizens Bank Employee Review

5.0
Aug 28, 2023
Recommend
CEO approval
Business outlook

Pros

This position is a great opportunity to have and also to gather information on how things work at a bank.

Cons

This current position, customers are a little upset about the calls they receive & tend to be uptight.

Explore other reviews about First Citizens Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and very hands on.

Cons

Far drive from where I live.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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