Generally good with culture and compensation drawbacks. - Anonymous employee First Citizens Bank Employee Review

4.0
Sep 5, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work environment is generally comfortable with good benefits and job expectations are clearly outlined.

Cons

Mobility and salary are both issues. It can be easy to "plug-in" to a role and then silo. A rotational program would be beneficial with the opportunity to try out different roles. While benefits are good, salary is well below what expertise should demand. Bank culture is a real thing. The sales drive can pressure others to be inconsiderate with the sole focus on surviving the next quarter.

Explore other reviews about First Citizens Bank

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

See reviews by: Helpful|Rating|Date|All