Pros vs. cons - Senior Sales Service Representative First Citizens Bank Employee Review

3.0
Jun 8, 2022
Recommend
CEO approval
Business outlook

Pros

Client focused company that's good to work for as it relates to the wholistic services it offers. Very sound financial institution that's growing through a merger with CIT bank, more services to cater to the consumer, business, and targeted focus on commercial needs. The merger is also developing more internal opportunities for employees to expand in their career and encourages an inclusive and diverse work space.

Cons

Branch positions offers very little opportunity to advance through career objectives unless you're recognized as a consistent top performer. This discourages growth for employees that have tenure and good job performance throughout the years. COVID policies and PTO benefits doesn't make for a good work life balance.

Explore other reviews about First Citizens Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and very hands on.

Cons

Far drive from where I live.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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