Good, solid company to work for. - Branch Sales and Services Representative First Citizens Bank Employee Review

4.0
Nov 29, 2021
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits, offers a wide variety of careers both operational and sales related. Also has a very good paid time off allowance.

Cons

Don't agree with some of the decisions higher mgt/board of directors can make (example: closing of a branch that regularly exceeds its sales expectations and goals, im talking 200%+).

Explore other reviews about First Citizens Bank

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

See reviews by: Helpful|Rating|Date|All