Avoid, if you can, unless there are no other jobs open in Raleigh. - Licensed Sales Customer Service Representative First Citizens Bank Employee Review

1.0
Mar 24, 2018
Recommend
CEO approval
Business outlook

Pros

None at all, as far as I could see.

Cons

It was obvious that this is a racist environment for minority employees. (FYI: I am white.) A family-owned business that takes every advantage of its lower paid associates. Self-congratulatory atmosphere of managers. No adequate training, but very strict micro-management.

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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