Better than most - Anonymous employee First Citizens Bank Employee Review

2.0
Jan 22, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you are lucky to have a competent caring direct manager the job is bearable

Cons

Micromanagement Too many bosses Too much internal competition No bonuses No incentives for tellers Very low pay for tellers Constant badgering to exceed goals that will only benefit top upper management Too many tasks for one person to be able to do a quality job Consistently understaffed Can’t retain decent employees Favoritism is rampant and being part of the “Good Ole Boys Club” is a requirement to get ahead

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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