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First Choice Coffee Services

Engaged employer

There are better opportunities. - HR First Choice Coffee Services Employee Review

1.0
Sep 13, 2022
Recommend
CEO approval
Business outlook

Pros

- The people were nice but most of the good ones have left since I started. - Free snacks and drinks? - Chris is great. - The president is from Japan so he only comes in a couple times a year and he's super nice and genuinely cares about his employees.

Cons

- Outdated data systems and won't consider updating them. - Upper management is OVER paid and lower positions are underpaid. - They tell you it's one position but ask you to do the job of 3 people. - They don't train anyone properly and then when you speak out about it they criticize you for not being able to do anything correctly. - Not enough people in the corporate office to handle the volume of employees and problems. - Unrealistic deadlines. Real life situation: My evening plane got detoured from Dallas to Detroit because of a storm so instead of arriving at 10pm, I landed in Chicago at 3am. Called my boss to let her know that I wouldn't be in on time while in Detroit because I needed sleep and was told that because SHE had the following day off, I couldn't take it off. Management only really cares about themselves. TL;DR: You're going to be underpaid, overworked, and underappreciated.

Explore other reviews about First Choice Coffee Services

5.0
Mar 20, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

First Choice is a great company to work for with lots of opportunities to grow! The company is expanding fast, so there are always new positions opening up. I would say its collaborative work culture. A nice perk is the free snacks & coffee, some locations even have ice cream machines. The benefits and 401(k) are solid too. Overall, a great place to build a career!

Cons

PTO accrual could be improved

1
3.0
Jan 16, 2026
Recommend
CEO approval
Business outlook

Pros

insurance, they pay be the hour, 8 hour work day

Cons

the time off and pay need some work. it shouldn't take 10 years to get 3 week of vacation. They need to care about the employees we all feel like just a #. A little bit of recognition goes a long way.

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