Shop manager - Shop Manager First Cash Employee Review

2.0
Oct 27, 2015
Recommend
CEO approval
Business outlook

Pros

Good pay, discount program, availability to run business and control what goes on within own location while adhering to company mandates. Casual dress code

Cons

Extremely long hours, often 12+ daily. Work is rewarded but seldom good enough. Loss of vacation and personal time due to shop underperformance.

Explore other reviews about First Cash

5.0
Oct 7, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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