Culture has changed - Shop Manager First Cash Employee Review

4.0
Aug 4, 2015
Recommend
CEO approval
Business outlook

Pros

Large company with opportunity for growth and very good hours for being basically a retail store. Fun place to work. Decent benefits

Cons

CEO is on the way out and they are cleaning up the bottom line. Many changes have been made to reduce the number of middle & upper management and support positions.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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