Fair Company but too much office drama - I Was A Team Lead In the Collections Department First Cash Employee Review

4.0
Aug 20, 2008
Recommend
CEO approval
Business outlook

Pros

My former boss. She was the director of collections and she put a lot of effort of developing middle management.

Cons

They promoted from within. At times the pickings were slim and it seemed they would hope for the best as it was policy to hire/promote that way. At times it felt as if some members of middle management were carrying the weight of others which caused friction.

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5.0
Oct 7, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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