Product Knowledge - Customer Service Representative/Pawn Broker First Cash Employee Review

4.0
Nov 3, 2014
Recommend
CEO approval
Business outlook

Pros

I loved that I fit so well in the office culture. Made me motivated to do more than my part of the daily tasks. Everyone is held accountable and that's the type of work environment I look for. I worked with a family. I worked throughout my entire time being pregnant and in school, and I earned every accomplishment. The best perks were the company gatherings, and the laughs.

Cons

Some challenges are having multiple difficult conversations with customers, it was also the best way I learned how to come out of my personal shell. Some other difficult things were motivating your coworkers for a more efficient way to get the job done.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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