It was ok. - Customer Service Representative/Pawn Broker First Cash Employee Review

2.0
Jan 24, 2021
Recommend
CEO approval
Business outlook

Pros

If you like the pawn industry, its alright. Not a great job, but not bad either.

Cons

I was burned out from being a pawn broker, it was essentially just a harder retail job at that point with angrier customers.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

See reviews by: Helpful|Rating|Date|All