I though it was good job, but I ended being unsatisfied and disappointed. - Anonymous employee First Cash Employee Review

1.0
Mar 6, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only good thing is that you always get your forty hour, they wanna keep you available to their business so you can keep their doors open for their own convenience.

Cons

Working at their pawn shop was the worst decision i could've made. You will never get promoted because pawnbrokers is a dead end in first cash instead you get moved around every pawnshop in the DMV thats how they lie to you about being promoted, moreover; if you are a good prospect the managers and supervisors would try to get rid of you because they always want to keep their old manager. As a result; Managers and supervisor are always the same people over 20 plus years you will never get promoted they are the same old heads. Poor proper training if they don't like you they will find reasons to write you up until they get you fired and they use their poor trainning against you. Health insurance sucks if you get sick company pays little for your medical care. Now they do not have health insurance at all corporate only cares about money and they do make a lot of money

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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