Great company to work for - Customer Service Representative/Pawn Broker First Cash Employee Review

4.0
Sep 8, 2013
Recommend
CEO approval
Business outlook

Pros

Cash America really takes the time to teach you everything you need to know when taking in, or loaning on merchandise. The managers in Del City, OK store were FANTASTIC. They prefer to promote within the company. If everyone sells over the store goals at the end of your 90 day starting period, you can participate in the bonus programs, which is great!

Cons

Scheduling is not very flexible, and you are REQUIRED to work every Saturday. I was passed up for a promotion that I, without a doubt, was the most eligible for- because of being fairly young.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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