Merger screws employees - Anonymous employee First Cash Employee Review

1.0
May 11, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good teams that fight to meet a horrible point system to make decent commission.

Cons

Have been working for the company for almost a year and watched Cash America’s care for employees depreciate through First Cash. First Cash ruined the employee purchase program with only two buys a month and no layaways at a home store. Low hourly pay when moving up, as an offer for assistant manager was offensively low. Expect managers to run a store with no more over time and a point system that screws pawn brokers. No events that bring the company and employees together. At the rate of the poor decisions and policy’s First Cash is incrementing, strong employees are leaving quickly.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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