worst pawn chain - Store Manager First Cash Employee Review

1.0
Oct 12, 2017
Recommend
CEO approval
Business outlook

Pros

None at all. Nothing. Nada

Cons

They slashed benefits. They reduced 401k contributions. They increased working hours. The downgraded the software we used at work. The changed their vacation policy. They changed their policies regarding returns and layaway and made it harder for use to help the customers. There is NO such thing as work life balance. I was a store manager for 3 years.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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