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      First Advantage

      Engaged employer

      First Advantage reviews

      Comparatively good pay and culture, limited mobility paths - Customer Service Representative First Advantage Employee Review

      4.0
      Jun 21, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent pay - Decent benefits - Remote Work opportunities - Relatively healthy management culture

      Cons

      - Limited mobility paths - Slow degradation of QoL such as shorter breaks

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      2w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      Jun 22, 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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      First Advantage reviewsFirst Advantage Customer Service Representative reviewsFirst Advantage review