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      First Advantage

      Engaged employer

      First Advantage reviews

      good for short term employment - Customer Service Representative First Advantage Employee Review

      2.0
      Apr 4, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      100 plus hours of pto a year

      Cons

      always being watched and listened to. Pay starts at $18 and if you go to a new department your told u get a raise but dont got 6 months to a year depending on when you change positions bc raises are given in July. This company fires people quarterly if they dont meet their metrics

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      2w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      Jun 22, 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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      First Advantage reviewsFirst Advantage Customer Service Representative reviewsFirst Advantage review