Non-Existent Management - Records First Advantage Employee Review

Where is the management? New management and HR took over in the Bolingbrook office but are never seen. Overworked employees for very little pay. Raises are even worse and the employees that go above and beyond do not get recognition. No advancement opportunities as all work is going to the offshore office. Work from home is an option but managers won't embrace it. Very low morale, depressing office to work in. Good, hard working employees are leaving constantly and with good reason.