Former Account Consultant - Account Consultant First Advantage Employee Review

2.0
Jul 4, 2016
Recommend
CEO approval
Business outlook

Pros

Learning the background screening and drug testing industry. Also getting to know the clients and creating that partnership

Cons

There is literally no training except a few online courses. You can't service your clients if you don't have the proper training and support from management when you need it. Expect a heavy workload since they do not have enough account consultants. Some of the more tenured account consultants are hourly so they get paid overtime. The new account consultants are salaried and don't get overtime but have the same workload.

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First Advantage Response
9y
Thanks for your response. As always we encourage employees to speak to their managers or HR about ways to improve. Internal conversation and collaboration will create the opportunity for positive change. Over the past year we are proud to have a formal sales training program with instructor-led classroom sessions. Our sales staff receives the most comprehensive and engaging sales training in the industry thanks to our training professionals who have over 20 years of experience equipping sales to help service our clients. We also expanded our talent development resource focus to provide additional, hands-on training to our account management staff.

Explore other reviews about First Advantage

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

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First Advantage Response
1w
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
4.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits team member s

Cons

Work life balanced goals were hard

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