Remote work is a plus, but toxic culture prevails - Customer Service Representative First Advantage Employee Review

Thank you for providing feedback. We're glad that you found the remote working structure to be a positive experience. We're also sorry to hear that the work environment felt toxic and micromanaged with too much focus on metrics. While they're helpful data for us to understand our performance, we never want them to overshadow the culture of trust and collaboration that we seek to build and maintain. We wish you the best in the next phase of your career journey!