Troubling direction - Anonymous employee Finvi Employee Review

Team members are friendly and willing to help when questions arise. New employees get solid training and guidance, making it easier to learn the systems and build confidence in customer service. I’ve developed my communication and problem-solving skills while interacting with customers. Great work-life balance and competitive pay.

When several issues arise simultaneously, it can become tough to manage everything.

Compensation was fine, considering the salary, perks, and benefits. It was one of the reasons most of us couldn't complain and risk our jobs. We all try to please everyone involved or at least I try to please everyone involved in what I do.

First thing you'll notice is the horrible work ethics and the unprofessionalism in the workplace. I was working on this project, which management assigned by the way, but what the manager does is, he makes changes on what you're working on, without you knowing! You'll be surprised when you get back to it and then, you don't even know where to start anymore!! It is maddening but you can't complain or say anything because he will threaten to fire you and insult for your work! What he doesn't understand, is what you did was what the client exactly wanted!! Anyway, everything here is so confusing. The systems, the processes, it's all so disorganized because management aways meddles with everyone's work!