Customer Service Manager - Customer Service Manager Finning Employee Review

4.0
Jan 16, 2017
Recommend
CEO approval
Business outlook

Pros

Management is very professional, there are a lot of really good people working here. Pay and benefits are excellent and providing the economy is strong the potential for an annual bonus is very good. Progressive on management techniques.

Cons

Putting in long hours to help the branch succeed. The company has a great legacy but it's direction in recent years has been too heavily weighted by an accounting type approach. example; have the central computer collect and mange everything imaginable.

Explore other reviews about Finning

5.0
Mar 3, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Career Growth and Job security

Cons

Old school mindset can take inspiration away to think progressive

1
2.0
Nov 12, 2014
Recommend
CEO approval
Business outlook

Pros

Good and hard working employees for the most part, standard industry benefits and great business model for growth

Cons

Many changes within BP&S team in the past few months without leadership or strategic approach; Hiring and keeping expensive contractors instead of keeping knowledgable employees. The CIO acts as a bully and there is no oversight on his costly decisions and the chaos he has created. He was given the ultimate authority by the past leadership team and since they have left Finning, the new leadership team has not assessed CIO’s negative impact and outcomes so far. Moral is low and BP&S employees seem lost while the new CIO brings in more of his people on high paid roles and contracts.

8
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