Approach with caution - Recruiter Finlay James Employee Review

2.0
Mar 5, 2019
Recommend
CEO approval
Business outlook

Pros

Some good incentives are available (Miami, Marbella, Race Days etc.) Friendly employees Gave me a good platform to kick off my recruitment career They have a global reach, which was good for variation and exposure to clients and candidates

Cons

Occasionally, it felt transactional and that a lot of people were there to make a quick buck out of clients and candidates, rather than focusing on their needs and requirements, as well as building valuable relationships for the long-term. From a culture perspective, it seemed quite backwards to me a lot of the time, as we were often pushed to do Glassdoor reviews a lot to get good ratings? This can be seen based on when the reviews are posted, as there are a lot in a short time frame (e.g. there were 10/11 posted within 3 days in March 18). There is a high turnover rate for staff (which is expected), but this is down to hiring fresh grads who don't realise how difficult it is to succeed and have been sold that they will be able to make the commission from day 1 etc. This was made difficult by there was a lot of internal ringfencing to stop certain people working with clients, where they wanted to fill their role themselves and get more commission or close a deal with one of their mates, rather than a candidate who was actually right for the role. Senior leadership often spoke badly about people who had recently left the business, making it out that they were the 'bad eggs' for leaving, rather than reflecting on themselves and working out why so many people were leaving and what they could do to retain them. This made me anxious to hand in my notice because I knew that I would be watched like a hawk about my next move. When I started my new job I had over 10 FJ people look at my profile to see where I'd joined on my first day, and I knew they'd be discussing/judging it internally.

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Finlay James Response
7y
Thank you for the review. We are disappointed to hear that you still feel this way despite leaving some time ago. It does appear that you may be confused about a number of points including the length of your tenure which you incorrectly state as ‘more than a year’ when in fact this was nearer two months. You also highlight our Project Freedom initiative which you will find actually ended well before your start date and as such, something you would not have experienced. Thank you for acknowledging that we provided you with the opportunity to kick start your recruitment career despite having no previous recruitment experience. This is something we take great pride in. Finlay James is very much about the building of relationships. In the early days, after your initial training, consultants will only work on one or two roles at a time. I think you will agree this is hardly a transactional approach. We do not employ anyone looking to ‘ make a quick buck’. Rather we pride ourselves on quality training and developing people’s skills to hone mid to long term partnerships. We are passionate about continuous improvement and we do indeed encourage our people to write reviews on Glassdoor in much the same way as we encourage clients and candidates to leave feedback on Trustpilot. At no point do we ever suggest what they should write however. You are sadly mistaken with regard to having the opportunity to earn commission from day one. In permanent Tech Sales recruitment with lengthy sales cycles a first deal in month three or four is the norm. This would have been explained to you both at interview and during training. People leave companies for a variety of reasons. Sometimes someone leaving voluntarily is the best solution for both parties. In over 15 years FJ has never tried to retain someone who wanted to leave. However we have had many people boomerang back to us and thus always try to leave the door open. It is perhaps fortunate that the vast majority of our people, past and present , do not share your views. Only last week we were recognised as Best Staffing Company to Work For ( UK 51+) at the SIA Executive Forum in Texas. Good luck in the new role.

Explore other reviews about Finlay James

5.0
Feb 8, 2023
Recommend
CEO approval
Business outlook

Pros

I love working for Finlay James. The company is outstanding, the CEO is involved and everyone is always willing to offer a helping hand

Cons

I have nothing negative to say

2
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Finlay James Response
3y
Thank you for your 5 star review and we are delighted to hear that you are enjoying your time with us. We think our CEO is pretty special too! Wishing you a long and happy career with Finlay James.
5.0
Jun 23, 2022
Recommend
CEO approval
Business outlook

Pros

The culture in the Chicago office is unmatched. Lots of fun and a lot of opportunity to learn. Younger management, which I've learned is a serious pro. There's a lot of positivity and growth opportunities within the company. CEO is incredibly involved in a helpful way.

Cons

There really aren't any. There's a lot of "boiler room" recruiting firms out there, and FJ isn't that. Seems like they care on a professional and personal level about everyone in the org.

2
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