Good workplaces but in need of a refresh approach - Customer Service Representative Finish Line Employee Review

3.0
Sep 16, 2023
Recommend
CEO approval
Business outlook

Pros

Work from home Easy job Work shifts reasonable hours Equipment provided Opportunities to earn extra money (over time or through contests)

Cons

Can't move up fast Deal with rude customers Communication with departments not so great Raises are horrible

Explore other reviews about Finish Line

5.0
Sep 9, 2025
Recommend
CEO approval
Business outlook

Pros

good support from higher up management, opportunities for growth, accepting and diverse company

Cons

being in sales, having to deal with customers that are rude/upset

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Job security - they run very lean meaning not much bloat or room for cuts

Cons

Leadership needs refreshed, people have been there too long and stuck in there ways

See reviews by: Helpful|Rating|Date|All