Pros
I like the team I work with and I really like my boss. The job is pretty easy and most of the time remote, so work/life balance is possible which keeps a lot of people onboard who would otherwise leave.
Cons
I've been at the company for almost three years. My biggest issue is the extreme disparity between the industry salary standard and what Fineline pays their employees. It is an open secret that Fineline pays their employees FAR beneath industry standard for similar positions. I do not even make enough money to live. My peers don't make enough to support their families. One employee had to move in with their parents because they could no longer afford to live in the city. Most people at the company that aren't in sales or in exec / leadership roles have second jobs, myself included. (not to mention the treatment/salaries of the people who work in production, specifically in India and China, they are certainly not making a great living) A lot of the people who are in exec roles have no clue how to do their jobs but make six figures or close to that. At one point, we hired someone at the executive level specifically to work with a program we use - he left two months later because he had no actual knowledge of the program. That's a pretty fitting anecdote. Common sense is not common among a large percentage of employees. If you hate sending the same email with the same information every day, this is definitely not a job for you. The sales team is lazy and uninformed. We barely have an accounting team due to lack of retention. The culture is BAD - everyone constantly blames other people for their mistakes. People have gone to my boss to lie and say I don't do my job/pass off work or just start office "drama" (thankfully, my boss understands this is untrue, but are we in high school?) People openly talk about how bad the company is. The job market is so tough right now that not a lot of people can afford to jump ship, though many people talk about quitting. We didn't receive cost of living raises the last two years. The company used to pay for our health insurance, which was a HUGE draw for a lot of employees. It was one of the founding principles of the company. They are now requiring employees to pay $100/month to be insured. Not sure where that is supposed to come out of a paycheck that already doesn't pay my bills? I haven't contributed to my 401(k) since my first few months because I can't afford to have any extra money taken out of my paycheck (even 3%). There used to be a quarterly bonus program that was in my onboarding paperwork. I think I've received three bonuses in three years, and most of them just from upper management to get everyone to stop making noise that their salaries are so low. The office is dingy and dark. Even the CEO of the company came to visit (he lives in North Carolina) one of the "mandatory" weeks we all are required to work from the office and mentioned he didn't see how we worked in such a dark environment. The Atlanta office is the headquarters of the company and we have the worst office to work in. There are also not many growth opportunities. I received a promotion as two people above me left their positions shortly after I started my role, but I did their jobs for several months before receiving compensation for that. At this current point, there's no advancement in my department for me. I could go to another department, but from speaking to employees who have been with the company 10+ years, it doesn't seem like there's much point. Fineline is a sinking ship, and their executive leadership and their shareholders are too greedy to listen to their employees' needs. Apparently, $100 million isn't enough profit for this company. If you are out of college / really need a job / want experience at a tech company and don't have a lot of living expenses, maybe try your luck. Otherwise, I'd steer clear.