FINDLAW TEACHES YOU HOW TO BE THE BEST CON-ARTIST AND/OR A SNAKE OIL SALESPERSON - Senior Client Development Consultant FindLaw Employee Review

1.0
Dec 5, 2017
Recommend
CEO approval
Business outlook

Pros

Having a big name in the industry (Thomson Reuters) will allow for salespeople to drop the name to get in the door.

Cons

Where do I begin??? If you are looking for a place to work that makes clients happy, then run for the hills. The culture that is bestowed upon you is a complete brainwashing environment. There are many layers of management that a) are not competent, b) applies a lot of pressure daily, c) will lie to you every step of the way only to make sure they hit their numbers, d) most new people will be stuck with the worst of the worst internal partners, which makes your job nearly impossible, e) as close to used car sales as you can get, f) a very bad product that the company charges a monthly subscription and tries to hide from clients that they are really not doing anything worth of value to the websites, g) you will find unpaid commission checks only to find out you have to fight for the money owed, etc.... Bottom line folks, if you want to be a part of a "Boiler Room" philosophy, then have at it. Your clients will hate you because what management claims to provide to the clients seems to fail almost every time. In your interview, ask this question, "How many website accounts have left over the last two years and how much turnover is there?". A ton is the answer. The reason for it is they don't do any quality SEO, provide horrible service, and the billing to clients is like a maze. I warn all people who think this is a good career. It is a place where you can get stuck and before you know it you have given up your life to be at a dead end type of job. They make you read from a script in training to trick the clients. I know this and wouldn't adhere to such scams, it is a sick culture. Most managers are only there to defend their job and constantly demand daily Sales Force input and things like, "how much did you sell today?", etc... The reason for the SalesForce is because they know you will not be there long and want as much data input so they can make money with other companies under the TR umbrella. After you leave and made some money, guess what? You may think other companies will look at you with some class. Well, it is quite the opposite. They look at you as bottom of the barrel sales people because that is how they train you. Companies have caught on as they should. You have made a deal with the devil (FindLaw) and recruiters know it. You are not this well-rounded salesperson they claim to have made you into, but you are a con artist and don't even know it.

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5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, supportive manager, no micromanaging

Cons

I don't have any cons to list.

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Smart, talented and helpful colleagues. There is also a keen desire to keep improving the product and to implement new tools, such as AI, in a responsible manner.

Cons

By far, the biggest disappointment is the greed-fueled mission of Internet Brands' private equity owners to maximize profits as quickly as possible by reducing U.S. payroll and benefits. Since buying FindLaw from Thomson Reuters in late 2024, Internet Brands has steadily hired workers in Mexico and the Philippines and proportionately cut U.S.-based staffing to take advantage of lower labor costs. New hires in those two countries have remained steady despite stagnant to declining sales. Team members with more than 20 years of experience (who received the highest compensation) were among the first to be let go, even before the sale closed, as U.S. layoffs have become routine in nearly every quarter since. These were people who helped build FindLaw into a leading legal marketing company. I will give them credit for not hiding who they are. From the beginning, during the first Teams meeting in late 2024, the CEO's first words to nearly 1,000 FindLaw employees were that IB's only mission is to "make money." It was jarring for everyone to go from a company like Thomson Reuters, which valued its employees and had a progressive workplace culture, to the new owners' unbridled, unapologetic greed.

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