Overworked with poor management and no proper training - CSA - Customer Service Associate Financial Advocates Employee Review

Poor management and heavy micromanagement make the role stressful and exhausting. Employees are consistently overworked with unrealistic expectations. Training is extremely limited, and you’re expected to figure things out on your own while still being held to strict metrics. Communication is unclear, team is rude when you need help and support is lacking, which leads to frustration and burnout.