Too many competing priorities - Customer Success Manager FinQuery Employee Review

1.0
Jan 8, 2025
Recommend
CEO approval
Business outlook

Pros

-Remote work -Kind team very helpful peers

Cons

-Way too task based and overloaded without focusing on real impact and value added touchpoints -Manually renew every single client, awful to do paperwork for every renewal required in 2024 -Entry level workload -Micro management -Boring platform -Level of service not segmented well -No high dollar clients

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FinQuery Response
1y
Hello, We appreciate you highlighting the positive aspects of working at FinQuery, particularly the remote work option and the supportive team environment. We're glad you had a positive experience with your coworkers. We also appreciate you bringing your concerns and frustrations to our attention. FinQuery is continuously working to improve our platform for our customers and employees. In order for us to make changes, we are actively reviewing all feedback that has been provided to us. We value your input and would love any additional feedback for our team if you feel comfortable. Please share any additional feedback to hr@finquery.com.

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5.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits and great values. People on my team are great to work with and genuinely respectful. Being able to hybrid work has been a lifesaver for me.

Cons

Extremely fast moving company where design to launch is done at lightening speed leaving very little time to plan & execute training.

3.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

PTO, health insurance, remote work

Cons

Work life balance, constantly changing

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