Terrible leadership, and terrible product - Anonymous employee Filevine Employee Review

1.0
Nov 11, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you buy in to the toxic process Filevine demands; which requires sacrifice of all work life balance, then okay opportunity to make money. They won't do structured layoffs because Ryan Anderson wants to save face. Instead, they are doing things like mandating in office work, outsourcing your job to 3rd parties, demotions, skipping people for promotions, etc. hoping that people will quit. So, i guess its a pro that you won't see a headline of Filevine layoffs even though they really are????

Cons

Sales are enormously highly pressured to force sell into firms who they know can't be successful. A large majority of their implementations blow up as the product can't support what the sales people are pressured to say it can do. Then implementation consultants get in trouble expected to somehow find a middle ground between the overpromising sales and the poor product functionality. So now, they are outsourcing implementations to 3rd parties so they can point the finger at an outside person for the failure of Filevine. I joke that i've actually been working at Workato for the last few years because i spend more time writing in Workato trying to give life to an otherwise dead product then in Filevine. Leadership is very poor. They strictly use fear based tactics to motivate. If you have any interest in work life balance boundaries, then they will say you aren't tough enough to be successful and you don't have what it takes. Benefits are terrible and expensive.

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Filevine Response
3y
Thank you for sharing your experience with us and we are disappointed to hear that it was not a pleasant one here at Filevine. We are on a path of transformation and that is driving changes and therefore, some turnover across the organization. The Sales department at any successful SaaS company comes with pressure but here at Filevine, we make sure we have Sales leaders in place to help decrease the stress and close deals with you. Even Ryan Anderson jumps on calls end-of-month to help close new clients. We are one team working cross-departmentally that is striving for the same thing, to give your clients the best legal tech platform. We appreciate you noting the benefits as well; we have heard from our employees and we have undergone establishing a new benefits plan and package that is rolling out now just in time for 2023. - Filevine People Team

Explore other reviews about Filevine

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Family Oriented, Compensation is great!

Cons

None come to mind currently

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Filevine Response
4d
Thank you for your review and for continuing to help us to build something great!
1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good people on the team and the ability to earn money quickly

Cons

The culture felt extremely toxic, with leadership often creating an environment driven by fear, favoritism, and constant pressure rather than support and development. Leadership and executives are in it only for themselves. Work-life balance was virtually nonexistent. Employees were regularly expected to work holidays, often staying until 10 or 11 PM with little appreciation or recognition for the sacrifice. Long hours became the expectation rather than the exception. I was also disappointed by how customers were treated. There was often a significant disconnect between what was promised and what was actually delivered, and many decisions seemed focused on short-term gains instead of creating a positive customer experience. Behind the scenes, there were practices and conversations that made me uncomfortable and did not align with the level of transparency and professionalism I would expect from a company. The turnover was high, morale was low, and many employees seemed burned out. While there are some good people working there, the overall environment made it difficult to feel valued or optimistic about the future.

6
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Filevine Response
4d
Thank you for your review and candid feedback about your experience at Filevine, and we are sorry to hear that your experience on the sales team was less than ideal. Your willingness to share your honest feedback is crucial to the overall improvement of the employee experience while they are working at Filevine, as well as the customer experience for all of our clients!
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