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      Figure

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      Figure reviews

      Back-end Administration is the place to be - Specialist Figure Employee Review

      5.0
      Jul 9, 2025
      Specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Working the back-end of the business gives you the opportunity to network with different departments and make connections that give you deeper insight into the business. Being in a specialist role, you wear many hats but always have the support of managers and directors to stay successful. This role is unlike any others I've been in and wouldn't trade it for anything else.

      Cons

      Difficulty finding stable senior leadership (but they make it work despite the challenges), superfluous roadblocks from management of different teams that prevent process changes from being implemented. This does not normally impact the agent-level folks, but makes day-to-day for anyone higher up from accomplishing tasks in a timely manner.

      avatar
      Figure Response
      10mo
      Thank you for sharing such thoughtful feedback. We’re so glad to hear that your role has given you a unique vantage point into the business and that you’ve felt supported by leadership while wearing many hats - that cross-functional exposure and collaborative spirit is something we really value at Figure. We also truly appreciate your honest observations around leadership stability and process roadblocks. While we’re proud of how resilient the teams have been through change, we know there’s always room to improve in how we enable momentum and remove friction. Your advice about continuing to invest in the people who’ve weathered the ups and downs is spot on - those team members are foundational to our culture and success. We’ve shared your feedback with our team. Thanks again for your dedication and for helping us move forward, together.

      Explore other reviews about Figure

      5.0
      Jun 15, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been with Figure for 5 years, starting as an Associate Engineer and growing into a Senior Engineer. This company has genuinely changed my life and helped me build the kind of future I dreamed about when I was first starting out in college. I’ve worked alongside truly excellent engineers, been given meaningful growth opportunities, and have been more than fairly compensated along the way, including raises that kept my pay highly competitive even between promotions. The work is engaging, challenging, and keeps me sharp. The culture is one of the best parts of the company: a rare blend of fast iteration, high ownership, strong engineering talent, and controlled chaos in the best possible way. Figure moves quickly, embraces emerging technology, and continues to grow without losing the energy that makes it exciting to work here.

      Cons

      The pace may not be for everyone. Figure has a startup-like culture where things move fast, priorities can shift, and teams are expected to adapt quickly. I personally find that refreshing and motivating because it keeps the work from becoming monotonous. However, people coming from environments where change is slower or processes are more rigid may need time to adjust.

      1.0
      Apr 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Free health insurance, the option to work from home, pay was good.

      Cons

      They hire and fire at will. They have no real training program. They throw all this stuff at you and advise to take notes, then they tell you that you have 3 assessments to take. They tell you that you cant look at any of the documents or tools that they provided to you to do the job. How they expect you to know all that is impossible. Then they let you to believe that you passed and put you on the floor doing the job. Two days later they call you after you go home, to say oh you didnt pass training.. You didnt get the score of 85. Did not matter that I was doing the job and getting high QA scores. and they dont let you repeat training, they just fire you. You are just a number to them and not a human being.

      avatar
      Figure Response
      2w
      Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. We recognize that effective onboarding, training, and communication are critical to employee success. Feedback like yours helps us identify opportunities to improve, and we continuously evaluate our programs, resources, and support systems to better equip employees for their roles. While we strive to foster an environment of collaboration, transparency, and growth, we know there is always room to learn and improve. We appreciate your perspective and wish you the very best in your future endeavors.
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